Privacy Policy

Last updated: 10 May 2026

Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, submit an enquiry, or make a booking for massage therapy services.

We are committed to protecting your privacy and handling your personal information in accordance with applicable Australian privacy laws.

Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Booking details and appointment preferences
• Information you provide in contact forms or messages
• Technical information such as IP address, browser type, and website usage data

We do not intentionally collect sensitive health information through the website unless you voluntarily provide it.

How We Collect Information

Information may be collected when you:

• Submit a contact form
• Make a booking
• Communicate with us by email or phone
• Use our website

Bookings may be processed through Calendly and website infrastructure may be hosted using Amazon Web Services services.

How We Use Your Information

We use your information to:

• Respond to enquiries
• Schedule and manage appointments
• Send booking confirmations or updates
• Improve our website and services
• Maintain business and security records

We do not sell your personal information to third parties.

Third-Party Services

We may use trusted third-party providers to support our business operations, including:

• Calendly for appointment scheduling
• Amazon Web Services (AWS) for website hosting and infrastructure

These providers may process or store information on servers located outside Australia.

Cookies and Analytics

Our website may use cookies or similar technologies to improve user experience and analyse website traffic.

You can control cookies through your browser settings.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no method of electronic transmission or storage is completely secure.

Your Rights

You may request access to the personal information we hold about you or request corrections if the information is inaccurate.

To make a privacy-related request, please contact us using the details below.

Contact

If you have questions about this Privacy Policy or how your information is handled, please contact:

[Business Name]
[Email Address]
[Phone Number]

Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this website with a revised effective date.